Official guidelines governing the use of Samadhan e Samrat services.
By using this website (samadhanesamrat.in), you agree to these Terms and Conditions, which govern your access and use of our services. Your continued use constitutes acceptance of these terms. If you disagree, please discontinue further use of the site.
This website is a public service portal managed by Samrat Barua, Councillor of Bidhannagar Municipal Corporation, intended to facilitate communication with residents regarding local issues and their resolution. Information provided on the site is for general awareness and community assistance only.
All users must be residents, stakeholders, or interested parties in Airport, Kaikhali, Baguiati, or nearby areas. Users under 18 years should obtain parental consent before submitting forms or sharing personal issues.
Users may contact us via phone, WhatsApp, in-person visits, or by submitting their concerns through online forms. The website is not responsible for delays in response due to technical or operational issues. Emergency issues may be prioritized.
Personal information submitted (such as name, address, contact details, and problem description) is used only for the purpose of coordinating solutions and communicating updates. We take reasonable efforts to protect user data but cannot guarantee absolute security. For more details, refer to our Privacy Policy.
All content, images, feedback, and materials on this website are the property of Samrat Barua and/or the respective creators. No content may be reproduced, copied, or redistributed without written permission except as permitted by law.
Users are expected to provide accurate and respectful information. Misuse of the website, including submitting false requests, abusive language, or unauthorized commercial promotion, is strictly prohibited and may result in termination of access.
While every effort is made to resolve reported problems promptly, no guarantees are given regarding timing or outcome. Site administrators reserve the right to prioritize or decline requests based on urgency and feasibility.
This website and its administrators will not be liable for any loss or damages arising from reliance on the information provided, delayed responses, or unresolved issues. Use the site and services at your own risk.
Links to third-party sites (such as official government portals or social media pages) are provided for convenience. The website does not endorse, control, or take responsibility for the content or privacy practices of such sites.
We reserve the right to update these Terms and Conditions at any time. Continued use of the site implies acceptance of any changes, which will be posted on this page.
These terms are governed by the laws of West Bengal and the Republic of India. Any disputes will be subject to the exclusive jurisdiction of courts in Kolkata.
For questions, concerns, or grievances, contact us through any of the following options:
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